User Experience

Carter provides a quarterly Market Share report that to be shared with customers, must be customized for each customer based on the business lines and states they subscribe to. The CSM that is customizing each of these reports takes a significant ...

A page for each plan that shows associated providers and their volume under each plan.

customers are requesting the ability to show BPCI metrics in addition to DRGs on Hospital Sales Spotlight (specifically for SNF, but would be nice for HH & HOS as well)

When a facility/agency hasn't updated their name on the NPI registry it can make it harder to find what you're looking for because their name in the community is different than their NPI. It would be helpful to add a popup when someone has tried s...

Admin page is stuck on a loading screen when adding an Existing User or Email Address. A notification will give more clarity if this is a browser/app issue or if the user exists already and guidance to the admin of what will be the next step.

Please consider adjusting the UI for shared saved views on Explore to more closely match the UI for sharing & viewing presentations in Marketscape Insights: Ability to view share history - once you've shared a presentation with a group of user...

This is useful to brand-new agencies or organizations with recently acquired NPIs. They often have no data to reference regarding their agency for a long time since the data runs on a 5-6 month lag. During that time, they cannot add their NPI to t...

In the hospice platform of Marketscape Insights we have physician and hospital sales spotlights. Hospices also market to Skilled Nursing homes and it would be very helpful if they had a sales spotlight for this type of facility.

In order for the Comparison pop up to come up to create a presentation you currently have to do that under Analyze. It would be great to have the same green Presentation Button added to the Engage tab that currently only exists in the Analyze tab....

Please add CCN to Explore and Analyze pages. CCN's can be a valuable identification number to help organizations search & track competitors in their market. This is especially useful when organizations may be listed under a different name in t...