User Experience

currently, there is only a print to PDF option. while this option is great, there's no way to edit the charts/graphs you don't want once you save to PDF AND some of the longer tables get cut off. having an option to either "print to word" or open ...

Carter provides a quarterly Market Share report that to be shared with customers, must be customized for each customer based on the business lines and states they subscribe to. The CSM that is customizing each of these reports takes a significant ...

This feature serves the purpose of sending welcome emails and facilitating password resets for multiple users concurrently. It essentially replicates the functionality of the "Resend Welcome Email" and "Reset Password" options found within individ...

Currently, Support Live Chat is available in Marketscape CRM. As we move towards integrating Insights and CRM into a single login, many of our admins are working across multiple tabs to access both applications. To enhance efficiency, convenience,...

Problem: when the user hits the :You do not have access to this..." page they have to reach out to their Admin about each provider they need access to. They may forget which providers they need access to and the interaction has to take place off-a...

A page for each plan that shows associated providers and their volume under each plan.

Please consider adjusting the UI for shared saved views on Explore to more closely match the UI for sharing & viewing presentations in Marketscape Insights: Ability to view share history - once you've shared a presentation with a group of user...

Although we get alerts when the new dataset arrives, we need to be able to find the date of the latest data easily from within the product. Make it easy to find.

When a facility/agency hasn't updated their name on the NPI registry it can make it harder to find what you're looking for because their name in the community is different than their NPI. It would be helpful to add a popup when someone has tried s...

This is useful to brand-new agencies or organizations with recently acquired NPIs. They often have no data to reference regarding their agency for a long time since the data runs on a 5-6 month lag. During that time, they cannot add their NPI to t...