User Experience

Right now users do not have an easy way to search for any agency or facility they want to compare to when they are on the select comparisons pop-up on the Total Patient Cost report or in presentations. Not having a generic list to search through t...

It would be very helpful if, for the charts that one can download throughout the platform, the definitions of the metrics shown on the "i's" at the top of the columns, were to download with the chart so that the definition and timeframe were visib...

I feel that it would be most beneficial to be able to include this information when building presentations so that when they are printed and shared with providers, they understand the detail after the marketer leaves. I think this is especially im...

For users to be able to delete saved (contact) share list. When users accidentally creates a share list there is no way to delete it. A lot of workarounds were done but not successful such as unticking the emails of the users from the list.

These metrics would be helpful to include on the explore page so they could be compared in one view to other facilties in the area.

When downloading a market share report on the hospice solution by county (1 or multiples), the excel file splits the numbers and the percent into two tables. This is very confusing and would be easier to translate if the columns were sequential wi...

Although Trella is mentioned as the source on the leave behind, it is not marked on presentations. It would be very helpful to add to presentations a footnote that explains the Trella data as the source for the charts as well as the time period th...

Many physicians do not update their NPI and are registered in states that are not available to a customer, but the physician is providing care in the market in which they serve. The customer is unable to see this information.

Productize the presentations and minimize steps and complexity

Hospice needs to be the same as Home Health in that the conversation starters should offer key insights for Diagnostic Group (or even better might be Chronic Conditions)