User Experience

Although we get alerts when the new dataset arrives, we need to be able to find the date of the latest data easily from within the product. Make it easy to find.

Carter provides a quarterly Market Share report that to be shared with customers, must be customized for each customer based on the business lines and states they subscribe to. The CSM that is customizing each of these reports takes a significant ...

A page for each plan that shows associated providers and their volume under each plan.

customers are requesting the ability to show BPCI metrics in addition to DRGs on Hospital Sales Spotlight (specifically for SNF, but would be nice for HH & HOS as well)

If you pick an NPI that has no claims a page pops up suggesting related NPI's If you pick an NPI that has no FFS claims and/or no related NPI's a message presents advising this

This feature serves the purpose of sending welcome emails and facilitating password resets for multiple users concurrently. It essentially replicates the functionality of the "Resend Welcome Email" and "Reset Password" options found within individ...

When a facility/agency hasn't updated their name on the NPI registry it can make it harder to find what you're looking for because their name in the community is different than their NPI. It would be helpful to add a popup when someone has tried s...

customers love the leave behind template, but the template itself is hard to find. customers have requested that it (or a variation of) be in the solution so they don't have to download a powerpoint, then download charts/graphs to an external docu...

Admin page is stuck on a loading screen when adding an Existing User or Email Address. A notification will give more clarity if this is a browser/app issue or if the user exists already and guidance to the admin of what will be the next step.

Please add an options for: "Week days" when adding a reoccurring event so that Saturday and Sunday are not added check box Day options - Example "every Monday and Thursday"