User Experience

What I have in mind is a feature that Gong has where it's sending me automated email recommendations of where I should spend my time that day. It makes it easier to understand where to prioritize because when you go in to the platform the options ...

These metrics would be helpful to include on the explore page so they could be compared in one view to other facilties in the area.

Forces user to click into the account to see the Salesforce ID. If user is trying to compare multiple accounts' SF IDs then this increases number of clicks.

while there is a workaround to put the custom presentation in landscape when printing & move columns that you want to show to the left, there are still some columns that are not shown when creating a custom presenation. example attached. there...

When downloading a market share report on the hospice solution by county (1 or multiples), the excel file splits the numbers and the percent into two tables. This is very confusing and would be easier to translate if the columns were sequential wi...

Counties are sometimes very large and often drawn in an irregular way so it would be nice to have a way to more specifically filter the data down by Cities or Towns. That way you can focus your search more and exclude any cities or towns that are ...

The globe is not intuitive. The thought process is, "I am in Home Health, I want to go to Hospice," so I click on "Home Health" which is visible at the top. In addition, quite often the globe is invisible off the bottom of the screen.

Although Trella is mentioned as the source on the leave behind, it is not marked on presentations. It would be very helpful to add to presentations a footnote that explains the Trella data as the source for the charts as well as the time period th...

Many physicians do not update their NPI and are registered in states that are not available to a customer, but the physician is providing care in the market in which they serve. The customer is unable to see this information.

Productize the presentations and minimize steps and complexity